Privacy Policy
Civil Litigation Consultancy
Last updated: 9 October 2026
Introduction
Civil Litigation Consultancy respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, make an enquiry, book a consultation or instruct us to provide litigation support services.
We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation and the Data Protection Act 2018.
Who We Are
Civil Litigation Consultancy is the trading name of Kate Bentley, operating as a sole trader.
Kate Bentley is the data controller responsible for personal information processed in connection with the business.
Our contact details are:
Civil Litigation Consultancy
Business address: PO Box 197, L17 8YF, Livepool
Email: admin@CivilLitigationConsultancy.onmicrosoft.com
Telephone: 0151 601 2123
Information We Collect
Depending on the nature of your enquiry or instructions, we may collect:
Your name, address, telephone number and email address.
Information submitted through website forms.
Details of disputes, claims, court proceedings and relevant deadlines.
Correspondence, agreements, court documents and supporting evidence.
Information about financial circumstances, employment, property or family matters.
Payment, transaction and booking information.
Communications between you and Civil Litigation Consultancy.
Technical information collected when you use our website.
Some matters may involve sensitive personal information, including health information or information relating to other individuals.
We ask that you provide only information reasonably necessary for us to consider your enquiry or undertake agreed work.
How We Use Your Information
We use personal information to respond to enquiries, determine whether we may be able to assist, arrange consultations, provide agreed services, review documents, prepare correspondence, manage payments and maintain appropriate business records.
We may also process information to meet legal obligations, respond to complaints and establish, exercise or defend legal claims.
We do not use confidential case documents for unrelated marketing purposes.
Our Lawful Bases for Processing
Depending on the circumstances, we may process personal information where necessary:
To perform a contract or take steps before entering into one: including assessing enquiries, arranging consultations and providing agreed services.
To comply with legal obligations: including relevant accounting, tax and data protection requirements.
For legitimate interests: including managing our business, maintaining records, preventing misuse of our services, addressing complaints and protecting legal rights, where those interests are not overridden by individuals' rights and freedoms.
With consent: where consent is required for a particular activity, including certain non-essential cookies or marketing communications.
Where special-category personal information is necessary for the establishment, exercise or defence of legal claims, we may rely on the applicable additional condition under Article 9(2)(f) UK GDPR.
Other sensitive information will only be processed where an appropriate legal basis and any required additional condition apply.
Information About Other People
Documents supplied in connection with a dispute may contain information about opponents, witnesses, family members, employees or other individuals.
Such information will only be used for legitimate purposes connected with assessing or providing the relevant services, or where otherwise permitted or required by law.
Sharing Your Information
We do not sell personal information.
We may share information with service providers who assist with website hosting, email communications, payment processing, document storage and business administration, where necessary and subject to appropriate safeguards.
Where required for agreed services, information may also be shared with the courts, tribunals, relevant organisations or other parties where lawful and appropriate.
Information may be disclosed where required by law or where necessary to establish, exercise or defend legal rights.
Website Hosting and Payment Processing
Our website is hosted by Squarespace.
Online transactions are handled through the payment processing services connected to our website.
These providers may process certain personal information in accordance with their own privacy notices and applicable contractual arrangements.
International Data Transfers
Some website, payment, email or document-storage providers may process personal information outside the United Kingdom.
Where international transfers take place, we will ensure that an appropriate transfer mechanism or other lawful safeguard applies where required.
Information Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration or disclosure.
Access to client information is limited to those who require it for legitimate business purposes.
No electronic communication or storage system can be guaranteed to be entirely secure. We encourage clients not to submit unnecessary sensitive information through initial website enquiries.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including the management of enquiries, provision of services, compliance with legal obligations and the establishment or defence of legal claims.
Different retention periods may apply to initial enquiries, completed client matters, payment records and other business information.
Once information is no longer required, we will take appropriate steps to delete it securely or otherwise dispose of it in accordance with applicable requirements.
Your Data Protection Rights
Depending on the circumstances and applicable law, you may have rights to:
Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Request erasure of personal information.
Request restriction of certain processing activities.
Object to processing carried out on particular lawful grounds.
Request data portability where applicable.
Withdraw consent where processing is based on consent.
These rights are subject to applicable exemptions and limitations, including those relating to legal claims and legal obligations.
If you wish to exercise your rights, please contact us using the details provided above.
Cookies and Website Analytics
Our website may use cookies and similar technologies to enable essential website functions and, where enabled, to understand website use or provide additional features.
Non-essential cookies will be used only where an appropriate legal basis has been established, including consent where required.
Further details are available through our website's cookie notice and preference settings.
Complaints
If you have concerns about how your personal information has been handled, please contact us so that we have an opportunity to address them.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Website: www.ico.org.uk
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations or information-handling practices.
The latest version will be published on this website, together with the date of the most recent update.